The Williams from Baton Rouge, La.
We wanted to share our experience to those who are considering buying an RV.
We searched for 2 years, visited many RV shows, and went to lots of RV dealerships.
We visited Steve’s RV store for the first time in October of 2015, shortly after we saw
a Jayco Pinnacle in Lake City, Fl. We both really did like the layout of this particular
unit. We met David Bacala, we told him we really like the Pinnacle, but was not ready to
make a purchase. We told him it will be more in the beginning of 2016, we are
looking to purchase one. David very calmly told us just come back when you’re ready.
Steve also walked with us and gave us some good points. Never felt any pressure to buy.
Going to the process of ordering one was easy and the delivery was just great for our schedule. David kept us informed every step of the way up to the delivery day. The day we went to pick up our new Jayco Pinnacle, Shaun walked us through every necessary operational tasks to transport and operate the unit as well as some maintenance activities. We are thoroughly pleased with our Jayco Pinnacle as we did not have anything malfunction while traveling or set up on our first road trip to Florida.
Many thanks to David, Steve, Shaun and Megan for making our first Jayco purchase a pleasant one.
Ben Dew from Louisiana
Great Campers, Prices & Great People!!
K. L. from Pinehurst, Tx.
This place is a real diamond in the ruff. I had placed an ad on Craigslist for a toy hauler that is hard to find, well they seen my ad and contacted me. I took a chance and made the long drive from Houston to Steve's RV center , more than a little skeptical. When I arrived, there was the unit as described, ready to go. They gave me a great price, the staff knew what to do to get me on my way, and showroom was clean and well stocked. It was well worth the extra drive to deal with the folks.
Kathy Ferguson from Denham Springs, La
Steve's RV Center in Lacombe LA. are the best to do business with!
In August 2016 a few days after my home was flooded with 4.5 ft. of water; My friend Jacki referred me to Steve's RV.
She told me that her friend Sandy had recently purchased a Jay Flight RV from David @ Steve's & how nice & spacious this particular RV is and that it was also well built.
Jacki also said that she heard these guys were great to do business with.
I called Steve's to order a Jay Flight RV, I gave them a deposit of $500.
Within a few days of the RV coming in I received a call from Fema letting me know my husband & I will be getting a Fema trailer on our property in Denham Springs.
We decided it was in our best financial interest at this time to cancel the RV for now & live in the Fema trailer while we are rebuilding our home.
I called David @ Steve's & canceled the RV, I expected they would keep the deposit so I didn't ask or expect any different.
Yesterday David @ Steve's RV called me to tell me he credited the $500.00 back to my account.
What an unexpected blessing!!
In the future when I'm ready for an RV, I will definitely be doing business with these kind, generous people.
Thank you Steve's RV in Lacombe, LA!!!
Jackie Ford Thibodeaux from Louisiana
Love Steve's RV. Will not go anywhere else.
Debbie from Virginia
Best group of people my husband and I have run across in our years of travels. While on our travel to San Antonio, TX to our grandson's AF graduation, our 5th wheel had a blowout. After getting back on the road, we ran across Steve's off I-12 and decided to pull in which was 10 minutes before they were to close. After looking at the damage and our tires, recommended we buy 4 new tires and replace a back plate. They stayed open to do the work, and it only took them an hour working together to get the job done and get us back on the road. Even helped us to find a place to camp for the night. Lacombe,LA is very fortunate to have such a business in their community
Chuck & Debi from Oregon
Steve, Debi and I want to thank you for helping us out when the Toupes sent us your way after our Nash '96 5th wheel was not operational. We made it back to OR with the Jayco 5th wheel you sold us near the beginning of June and we are satisfied with the model and the price you gave us. Being up a creek without a paddle and depending on the ethics of others is not a place we want to be in this world of business. We believe you dealt with us fairly and compassionately in our time of need. And we appreciate it beyond what I can express. We have paid it off, gotten it registered and await the title from the OR DMV.
Sincerely, Chuck & Debi
Denelle Obanion from Louisiana
Love our Camper.... You are the BEST! If you are looking for a family friendly AFTER the SALE company.... Then BUY here! You will not be sorry... The service after the SALE is the BEST in LA. I promise YOU....
Deby & Timmy Hebert from Port Allen, La.
Just want to Thank You for the Excellent Customer Service that y'all have provided us! Compared to all our RV Friends which have not had Great Customer Service. We have Always had Great Experiences and will Highly Recommend Y'all to all our friends!
Jason from Louisiana
Our own Hammond Dealer said they wanted $1,200.00 to switch our camper to 50amp, Y'all said $600.00. When we got the bill for $287.00 we hit the floor.
You can't find this kind of fair anymore, Any other shop would have just put $600,00 on the bill and been done.
I wrote my Rep. at Forest River and told them as well. My Hammond dealer had my RV for 2 months last year and actually took parts OFF my camper instead of fixing ANYTHING.
I'm warning people to stay away from them.